Installation time varies based on the complexity of your system and the size of your home. A basic setup might take 1-2 days, while comprehensive whole-home systems could take 3-5 days. During your consultation, we'll provide a specific timeline based on your project scope. Our teams work efficiently to minimize disruption to your daily routine.

Yes, all our installations include a support period that varies by package. During this time, we provide phone, email, and remote assistance for any questions or issues. We also offer extended support plans and maintenance agreements for ongoing care of your system. Our support team is available 7 days a week, and we provide emergency services for critical issues.

In most cases, yes. Our systems are designed to be compatible with a wide range of smart devices from major manufacturers. During the consultation, we'll assess your existing equipment and determine what can be integrated. For devices that aren't directly compatible, we may be able to suggest workarounds or alternatives. Our goal is to maximize the value of your current investments while enhancing your overall smart home experience.

Our systems are designed with scalability in mind, making future upgrades straightforward. You can add new devices, expand to additional rooms, or incorporate new technologies as they become available. For significant upgrades, we'll conduct a mini-consultation to ensure the new components integrate seamlessly with your existing setup. Existing customers receive priority scheduling and special rates on upgrades and expansions.

Yes, we provide services throughout Australia, with dedicated installation teams in major cities. For locations outside metropolitan areas, travel fees may apply. We also offer remote consultation and support services nationwide. For international clients, we have partner providers in select countries or can arrange for travel of our specialized teams for premium installations. Contact us with your location for specific availability.